11th May, 2019

6 Ways to Check If Your Hot Water System Needs Repairing

hot water system room in apartment building

It’s that time of year again! Days are getting shorter, blankets are coming out and it’s becoming nicer to stay tucked cozy in bed. Unpacking jackets and coats and hoping to find some forgotten cash in the pockets is just like Christmas in July!

Winter is coming.

The mercury is dropping and when we shower, we stay in for just a bit longer with the water just a bit hotter.

With all this hot water in use, it’s important to make sure that your hot water system is fully functioning so that you won’t be left out in the cold.  

Having a well maintained hot water system in a unit block or apartment building is crucial for a building owner or manager.

If the system fails it means that many people are going to be affected and it could cost you even more in emergency ( and possibly after hours) repairs!

Getting onto these things ASAP means everyone stays happy 🙂

Ways to Check Your Hot Water System

There are some telltale signs that can easily show you something is wrong and you won’t even have to get your hands dirty!

  1. Water Leaking from Your Hot Water System

    This one is pretty obvious – if your hot water system is leaking constantly, there’s something wrong and you should be taking action as soon as possible. When it comes to your hot water system, a small leak can turn into a big problem quickly.

    Leaks in your system can mean corrosion, which will naturally get worse. Unfortunately if this is the case, the only solution is to replace the system. But it’s better to get onto this early before you lose hot water completely!

  2. Gas Smells
    We don’t need to go into the dangers of a gas leak and how it can ignite or even be the cause of poisoning. If you can smell gas leaking from your system, or if a tenant reports a gas smell – you need to take it seriously, please turn the gas off if possible and call a gas plumber.

    If you have a gas leak on your hot water system, call in a qualified commercial gas plumber IMMEDIATELY. Emu Plumbing are experienced and fully qualified to identify gas leaks and repair them. Call us on 07 3358 3201 if you suspect a gas leak.
  3. Dirty or Smelly Water

    Is your hot water coming out of the tap dirty or smelly?

    This could mean there’s an issue with your hot water system. While this dirty water most likely isn’t harmful, it can discolour clothes. And let’s face it, your tenants don’t want to shower in dirty or smelly water! (if both your hot & cold water are dirty- the issues may be old pipes but that’s for another day!)

  4. Temperature Fluctuations
    Reports of inconsistent hot water from your tenants can mean a faulty temperature regulator (tempering valve or TMV), faulty pressure-reducing valves or a faulty water heater. Luckily, these issues are more easily fixed by your professional commercial plumber.

  5. High Electricity, Gas or Water Bills
    A sudden jump in your bills can mean that something is wrong. Bills tend to jump up in winter as showers are longer and a little warmer. But if it’s jumping up astronomically and doesn’t correlate with your usage, there could be a bigger issue going on.

    If you have no obvious water or gas leaks – there could be an issue with your hot water system that will need to get checked out and repaired by a professional.

  6. A Noisy Hot Water System
    Is there a humming, rumbling or banging noise when the heater is running or your tenants are using hot water? Yes? That’s not a good sign – it will likely mean you will have hot water issues very soon, if not already.

    If your system is making any unusual or loud sounds – there is a problem that needs to be fixed that can be easily identified by your local plumber.

Replacing or Repairing a Hot Water System

Both electric and gas hot water systems have a lifespan of approximately 10 to 15 years. So if you’re experiencing issues with your hot water and the system is over 10 years old, it may be more economical to simply replace the system. Fixing something that’s only got a few years left can mean you’ll pay twice in a short period: to have it fixed and then to replace the whole system a little while later with more labour costs.

New hot water systems can be more environmentally friendly, and are generally more efficient as they have more insulation, have higher efficiency and cost less to run.

If you’re experiencing any of these faults with your hot water give Emu Plumbing a call.

Don’t get into hot water with your tenants by not having any! Call us today on 07 3358 3201 or get in touch online.

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    We had a particularly tricky job on a site with extremely difficult access. Tony and Niles quickly investigated and set forward to fix the issue. When plan A didn’t go exactly to plan Tony took full control and delivered a brilliant outcome. He arranged machine access through our fully landscaped property, went over and above to ensure the problem was fixed, and left our property almost as he found it. I am, and will continue to recommend Emu Plumbing for any re-line and general plumbing work. Their customer service second to none.

    Mark M, COO
  • “Emu Plumbing used latest technology combined with their considerable experience to creatively problem solve”

    We cannot fault Tony and the team at Emu Plumbing. We had a very complex reline of a long combine sewer that had plagued us for decades. Emu Plumbing used latest technology combined with their considerable experience to creatively problem solve over four days of hard yakka. It was over 36 degrees! The team were professional, courteous and went the extra mile to do the job. After three days on site they left the place clean and tidy as if they were never there. We would recommend Emu Plumbing without reservation.

    Alan and Lesley C, Happy Pipe Relining Customers
  • “Well organised, efficient and competitively priced.”

    Have been using Tony Bonehill & his team from Emu Plumbing for a number of years and have no hesitation in recommending them for all types of plumbing works. I manage a large property portfolio, and I need to be able to rely on my tradespeople, and I never have to second guess using Emu Plumbing. They are well organised, efficient & competitively priced!

    Toni J, Property Manager
  • “Quick, knowledgeable and competitive on price.”

    I have been in this industry now for more than 25 years across a number of different venues and was introduced to Tony and his team by another friend that owns and runs a restaurant in Brisbane. For more than the last five years he has been one of our top trade contacts, and I would recommend Emu to anyone that is interested in getting the job done right the first time.

    They are always on time, and they are clean and tidy workers (which is essential in a commercial kitchen). They clean up, take photos of the work completed and are always happy to do a quick site check to see if anything else may need attention in the future. Quick, knowledgeable and competitive on price.

    Nick P, Malt Group
  • “High standard of service and prompt response.”

    I would highly recommend Emu Plumbing to any Strata Scheme looking for an outstanding Maintenance Plumber. Their expertise, high standard of service and prompt response is why I have continued to use Emu Plumbing for all our plumbing issues.

    John T, Corporate Manager
  • “Efficient processes, quality workmanship and quick turnaround.”

    Efficient processes, quality workmanship and quick turnaround, is why we at Sikorsky Helitech, a Lockheed Martin company, choose Emu Plumbing for all our plumbing services. In the Commercial world, downtime means money, so it is very important to our company that we have trades that understand an urgent “Call to Action” like Emu Plumbing.

    Paul C, FMC
  • “Emu plumbing is the market leader”

    Precision Aviation Group Australia uses Emu Plumbing for all plumbing and gas fitting requirements that arise on site.

    Tony and his team leave no stone unturned in their support of our needs. They go above and beyond to ensure that the time frames and quality of the work are to the highest level and they continue with the customer comes first attitude when the work is complete. For any commercial plumbing or gas fitting requirements, Emu plumbing is the market leader.

    Chris S, Director of Operations
  • “The best plumbers I have worked with, they never let me down.”

    I have worked with Tony and the Emu Plumbing Team over nearly 4 years. The level of professionalism, and most importantly honesty and integrity that the Team delivers every day is outstanding. Tony is always available for advice over the phone to our Tenants and Landlords.

    I would recommend Tony and the Emu Team as the best plumbers I have worked with, and they have never let me down. Now that is something that is hard to find!

    Stephanie C, Property Management
  • “Very happy to recommend Emu Plumbing”

    I have had the pleasure of using Emu Plumbing several times. On all occasions they have been very helpful, informative and prompt, with their advice and service. The work they have carried out has always been completed reliably as promised and very professionally. Very happy to recommend Emu Plumbing.

    Ian D, Happy Customer
  • “I have no hesitation in recommending the Emu Plumbing team.”

    A huge thank you to Tony, Al and Bryce for helping us get Mrs Brown’s Bar & Kitchen up and running! You’ve been incredible, and we’re very appreciative of your efforts, which went above and beyond the norm on many occasions. We used lots of second-hand and re-purposed items during our fit-out, and nothing was straightforward – but nothing was ever a problem for the boys. I have no hesitation in recommending the Emu Plumbing team, and am glad they’re part of ours.


    Ben B, Mrs Brown’s Bar & Kitchen
  • “Fast responses, extremely polite, and honest work”

    The team at Emu plumbing never fail to impress. Tony, Niles, Eli and Joseph are all beyond excellent in their work. Fast responses, extremely polite, and honest work. They’re very thorough and take time to explain situations to make sure everyone understands what is being done and why, they hold a great attention to detail and always clean up after themselves. I can’t recommend Emu enough.

    Thank you guys!

    Airport Hacienda Motel
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    Emu Plumbing have the nicest and most professional boys working in their team, they are all so well mannered and polite. Well done!

    Ros R, Happy Customer
  • “Prompt and excellent service!”

    I moved into a new unit to find no water was flowing through the pipes. My property manager sent Eric from Emu Plumbing who fixed the matter quickly.

    Someone turned off my water supply last night as water from my unit was leaking downstairs into the foyer! Along came Eric who again fixed the problem of my laundry taps and he even left ‘who gives a crap’ toilet paper. Fantastic!!

    Prompt and excellent service from your company – Eric was polite and efficient.

    Ronda D, Happy Customer
  • “The whole process from the quoting and booking to the completion of the job was effortless”

    Had the guys out doing storm water pipes for my new shed. 
    Very knowledgeable guys who did a great job. The whole process from the quoting and booking to the completion of the job was effortless!! Fantastic team. Highly recommended!

    Brad S, Happy Customer
  • “Professional and Fantastic Work”

    So happy with Bryce and Alex –  they both turned up on time and were professional and did fantastic work – thank you

    Ian S, Happy Customer
  • “10 out of 10”

    10/10! My rating for Alistair’s call out 🙂 You pick great plumbers with an amazing “bedside manner” Tony! 

    Thanks again

    Jacqui, Happy Customer
  • “They did a very thorough, excellent job, with photographic evidence, were very reasonably priced and very professional”

    I needed to call an emergency plumber on a Saturday afternoon for issues at the office where I work in Kingsford Smith Drive in Eagle Farm. I called two local after-hours plumbers without success. Emu answered on the first ring although already busy with a job down the road. They estimated they would be finished with the current job and would be at the office by 4.30 pm which they were. They did a very thorough, excellent job, with photographic evidence, were very reasonably priced and very professional/ I would highly recommend them and use their services again without hesitation.

    Teresa S, Happy After Hours Customer
  • “Issue was fixed and all my gas equipment around the house was brought up to compliance”

    Tony and his team were amazing! I was stuck with no hot water late at night and he sent someone the following morning but still reassured me that he would be able to fix my problem. His worker, Niles was very professional, thorough and lovely. Issue was fixed and all my gas equipment around the house was brought up to compliance.

    ⭐ ⭐ ⭐ ⭐ ⭐

    Amy W, Happy Customer
  • “Truly, it was a pleasure to have Alistair work in my home”

    Alistair did a wonderful job! Alistair was very pleasant, professional, a perfectionist (which I LOVE), who enjoys and takes great pride in his work. Truly, it was a pleasure to have Alistair work in my home. I will certainly recommend you – thank you.

    Judy A, Another happy customer
  • “Will use you guys again for sure”

    Very happy with your service and the work done…  will use you guys again for sure.

    Wayne W, Equipment Finance and Leasing
  • “I simply can’t speak highly enough ”

    Jason was personable and helpful.

    He noted that we had turned adjusted the flow of the valve – which was what led me to notice that this issue last week – and when I explained, he intelligently, respectfully and articulately pointed out that doing so would be better served with a pressure limiting valve, and confirmed a quote for getting that sorted for our place. He didn’t make a fuss, didn’t push, just seemed to be serving. We had spoken very briefly for a few moments last week but I simply can’t speak highly enough of his manner throughout our interaction.


    Daniel S, Happy Customer
  • “I would recommend”

    Efficient, reliable and friendly service. I would recommend Emu plumbing!
    Chris A, Waterstop Solutions QLD
  • “Thoroughly recommend this company”

    Emu Plumbing did two significant jobs on consecutive days and left the job cleaner than they found it. Excellent service from polite, knowledgeable and reliable tradesman . Thoroughly recommend this company.
    Ian B, Happy Customer

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