Our customers mean the world to us.

Exceptional Service

We had a particularly tricky job on a site with extremely difficult access. Tony and Niles quickly investigated and set forward to fix the issue. When plan A didn’t go exactly to plan Tony took full control and delivered a brilliant outcome. He arranged machine access through our fully landscaped property, went over and above to ensure the problem was fixed, and left our property almost as he found it. I am, and will continue to recommend Emu Plumbing for any re-line and general plumbing work. Their customer service second to none.

Emu Plumbing used latest technology combined with their considerable experience to creatively problem solve

We cannot fault Tony and the team at Emu Plumbing. We had a very complex reline of a long combine sewer that had plagued us for decades. Emu Plumbing used latest technology combined with their considerable experience to creatively problem solve over four days of hard yakka. It was over 36 degrees! The team were professional, courteous and went the extra mile to do the job. After three days on site they left the place clean and tidy as if they were never there. We would recommend Emu Plumbing without reservation.

Well organised, efficient and competitively priced.

Have been using Tony Bonehill & his team from Emu Plumbing for a number of years and have no hesitation in recommending them for all types of plumbing works. I manage a large property portfolio, and I need to be able to rely on my tradespeople, and I never have to second guess using Emu Plumbing. They are well organised, efficient & competitively priced!

Quick, knowledgeable and competitive on price.

I have been in this industry now for more than 25 years across a number of different venues and was introduced to Tony and his team by another friend that owns and runs a restaurant in Brisbane. For more than the last five years he has been one of our top trade contacts, and I would recommend Emu to anyone that is interested in getting the job done right the first time.

They are always on time, and they are clean and tidy workers (which is essential in a commercial kitchen). They clean up, take photos of the work completed and are always happy to do a quick site check to see if anything else may need attention in the future. Quick, knowledgeable and competitive on price.

High standard of service and prompt response.

I would highly recommend Emu Plumbing to any Strata Scheme looking for an outstanding Maintenance Plumber. Their expertise, high standard of service and prompt response is why I have continued to use Emu Plumbing for all our plumbing issues.

Efficient processes, quality workmanship and quick turnaround.

Efficient processes, quality workmanship and quick turnaround, is why we at Sikorsky Helitech, a Lockheed Martin company, choose Emu Plumbing for all our plumbing services. In the Commercial world, downtime means money, so it is very important to our company that we have trades that understand an urgent “Call to Action” like Emu Plumbing.

Emu plumbing is the market leader

Precision Aviation Group Australia uses Emu Plumbing for all plumbing and gas fitting requirements that arise on site.

Tony and his team leave no stone unturned in their support of our needs. They go above and beyond to ensure that the time frames and quality of the work are to the highest level and they continue with the customer comes first attitude when the work is complete. For any commercial plumbing or gas fitting requirements, Emu plumbing is the market leader.

The best plumbers I have worked with, they never let me down.

I have worked with Tony and the Emu Plumbing Team over nearly 4 years. The level of professionalism, and most importantly honesty and integrity that the Team delivers every day is outstanding. Tony is always available for advice over the phone to our Tenants and Landlords.

I would recommend Tony and the Emu Team as the best plumbers I have worked with, and they have never let me down. Now that is something that is hard to find!

Very happy to recommend Emu Plumbing

I have had the pleasure of using Emu Plumbing several times. On all occasions they have been very helpful, informative and prompt, with their advice and service. The work they have carried out has always been completed reliably as promised and very professionally. Very happy to recommend Emu Plumbing.

I have no hesitation in recommending the Emu Plumbing team.

A huge thank you to Tony, Al and Bryce for helping us get Mrs Brown’s Bar & Kitchen up and running! You’ve been incredible, and we’re very appreciative of your efforts, which went above and beyond the norm on many occasions. We used lots of second-hand and re-purposed items during our fit-out, and nothing was straightforward – but nothing was ever a problem for the boys. I have no hesitation in recommending the Emu Plumbing team, and am glad they’re part of ours.

Fast responses, extremely polite, and honest work

The team at Emu plumbing never fail to impress. Tony, Niles, Eli and Joseph are all beyond excellent in their work. Fast responses, extremely polite, and honest work. They’re very thorough and take time to explain situations to make sure everyone understands what is being done and why, they hold a great attention to detail and always clean up after themselves. I can’t recommend Emu enough.

Thank you guys!

The Most Professional Boys

Emu Plumbing have the nicest and most professional boys working in their team, they are all so well mannered and polite. Well done!

Prompt and excellent service!

I moved into a new unit to find no water was flowing through the pipes. My property manager sent Eric from Emu Plumbing who fixed the matter quickly.

Someone turned off my water supply last night as water from my unit was leaking downstairs into the foyer! Along came Eric who again fixed the problem of my laundry taps and he even left ‘who gives a crap’ toilet paper. Fantastic!!

Prompt and excellent service from your company – Eric was polite and efficient.

The whole process from the quoting and booking to the completion of the job was effortless

Had the guys out doing storm water pipes for my new shed. 
Very knowledgeable guys who did a great job. The whole process from the quoting and booking to the completion of the job was effortless!! Fantastic team. Highly recommended!

Professional and Fantastic Work

So happy with Bryce and Alex –  they both turned up on time and were professional and did fantastic work – thank you

10 out of 10

10/10! My rating for Alistair’s call out 🙂 You pick great plumbers with an amazing “bedside manner” Tony! 

Thanks again

They did a very thorough, excellent job, with photographic evidence, were very reasonably priced and very professional

I needed to call an emergency plumber on a Saturday afternoon for issues at the office where I work in Kingsford Smith Drive in Eagle Farm. I called two local after-hours plumbers without success. Emu answered on the first ring although already busy with a job down the road. They estimated they would be finished with the current job and would be at the office by 4.30 pm which they were. They did a very thorough, excellent job, with photographic evidence, were very reasonably priced and very professional/ I would highly recommend them and use their services again without hesitation.

Issue was fixed and all my gas equipment around the house was brought up to compliance

Tony and his team were amazing! I was stuck with no hot water late at night and he sent someone the following morning but still reassured me that he would be able to fix my problem. His worker, Niles was very professional, thorough and lovely. Issue was fixed and all my gas equipment around the house was brought up to compliance.

⭐ ⭐ ⭐ ⭐ ⭐

Truly, it was a pleasure to have Alistair work in my home

Alistair did a wonderful job! Alistair was very pleasant, professional, a perfectionist (which I LOVE), who enjoys and takes great pride in his work. Truly, it was a pleasure to have Alistair work in my home. I will certainly recommend you – thank you.

Will use you guys again for sure

Very happy with your service and the work done…  will use you guys again for sure.

I simply can’t speak highly enough

Jason was personable and helpful.

He noted that we had turned adjusted the flow of the valve – which was what led me to notice that this issue last week – and when I explained, he intelligently, respectfully and articulately pointed out that doing so would be better served with a pressure limiting valve, and confirmed a quote for getting that sorted for our place. He didn’t make a fuss, didn’t push, just seemed to be serving. We had spoken very briefly for a few moments last week but I simply can’t speak highly enough of his manner throughout our interaction.

I would recommend

Thoroughly recommend this company

Emu Plumbing did two significant jobs on consecutive days and left the job cleaner than they found it. Excellent service from polite, knowledgeable and reliable tradesman . Thoroughly recommend this company.

Thank you so much for a hassle free pipe repair.

Tony from Emu plumbing restored my faith in people.

Tony from Emu plumbing restored my faith in people. I contacted him after being quoted $13K to fix our sewer line by another company. Tony spent time with me on the phone going through all possible options to address this issue more economically. He then offered to come and inspect the sewer line at no cost. It turned out we did not have to do anything. Tony has found in us a client for life instead of a quick buck. We would be recommending him to all our friends and family.

I am, and will continue to recommend Emu Plumbing for any re-line and general plumbing work.

EXCEPTIONAL SERVICE

We had a particularly tricky job on a site with extremely difficult access. Tony and Niles quickly investigated and set forward to fix the issue. When plan A didn’t go exactly to plan Tony took full control and delivered a brilliant outcome. He arranged machine access through our fully landscaped property, went over and above to ensure the problem was fixed, and left our property almost as he found it. I am, and will continue to recommend Emu Plumbing for any re-line and general plumbing work. Their customer service second to none.

The boys deserve some high praise

I just wanted to let you know what a good job your young lads did. We’re very happy with the result. The boys deserve some high praise – so efficient, thoughtful, pleasant and a work ethic to be treasured.

The team arrived on time and completed their work with obvious care and skill

We are extremely happy with the work of the team.  Alistair, Niall and Tye arrived on time and completed their work with obvious care and skill.  They were happy to show us the progression of the work and left the site clean and tidy.  Also, The guy who did the initial inspection and quote displayed similar professionalism (sorry I didn’t remember his name).  They are all a credit to your firm.

Very impressed

We had an emergency with a broken tap in the kitchen, they fit us in immediately. They arrived on time and got the job done quickly and professionally. The price was very reasonable. Very impressed.

In a league of your own!

Both Iréna and I wish to convey our most sincere thanks for you and your team’s swift and professional resolution to our recent plumbing challenges. We could not praise Alistair and Niles more highly for their incredible technical capabilities, their client focus and their well developed interpersonal and communication skills.

It has been an absolute pleasure dealing with such a progressive organization as Emu Plumbing. What this rather long-running issue that we have been grappling with over several years, and having engaged numerous other “so-called plumbing professionals”, has proven to us is that there are plumbers and then there is your team….in a league of your own!

Honest and upfront on saving me money

Professional and polite tradesmen. Honest and upfront on saving me money by suggesting alternative solution (dig up ended up being cheaper than reline). Will definitely use them again in future.

I was impressed with them providing photos of the job as it progressed all packaged up.

Definitely will be using Emu again!

Great detailed information on the drain inspection report! Definitely will be using Emu again.

Good job Tony and the Emu team, keep up the great work.

The entire process from quotation to choosing tapware, installation and completing the job was seamless. Niles was very professional, on time and kept me posted the entire time he was doing the installation. He also left the bathrooms clean and tidy afterwards. We have used Emu Plumbing a few times and each time the service and job is very well done. Good job Tony and the Emu team, keep up the great work.

Tony and his team are brilliant

If you are reading these reviews, trying to find an honest and reliable team, Emu Plumbing won’t let you down. Tony and his team are brilliant, they cleared and patched a severely broken storm water pipe under our carport. Niles & Jason were on time, professional and left the site clean and tidy. Can’t recommend highly enough! Thanks Tony

Do yourself a favour and call them!

Tony and the team at Emu Plumbing are amazing! Emergency sewer issue – no problem. His team leader, Niles, turned up the next day. Friendly, approachable, great communication, knowledgeable and hard working. Caved in sewer line was jetted to clean & clear, patch inserted and cured, in the end a hard clean clear pipe – like new. Problem fixed same day, and at a very fair price. I can’t recommend this company enough. Do yourself a favour and call them!

Absolutely amazing and very helpful

We were in a situation where we needed a gas technician to come and assess if there was a gas leak at our property where a previous technician has disconnected our gas cylinder and therefore had no gas for hot showers etc. The team at Emu were absolutely amazing and very helpful when I rang them and told them about our situation. A technician was organised to come out and he managed to fix the problem.

It’s nice to know that humanity still exists and that they helped as soon as they could, at a reasonable price too! A huge Thank You to the great team at Emu (Shakira, Nials and Tony), we will definitely recommend your business to others as well!