29th August, 2021

5 Ways to Prevent Stormwater Drainage Issues…and What to Do When It’s Too Late

Brisbane sewer grate

When the Brisbane summer storms roll in, as they do year after year, the efficiency and health of your stormwater drainage systems becomes a crucial part of your house or business plumbing structure. It’s essential that this system functions effortlessly to safely direct water away from your property. However, if you find water is overflowing, pooling or creating uncontrolled runoff, you may have a blocked stormwater drain that needs some attention.

Below are some of our expert tips and services to help you evaluate, resolve and prevent stormwater drainage issues.

What to look for

Stormwater collects in two places: on buildings or structures and on land.

Structures such as the roof of your house, balcony or outdoor gazebo need to be monitored for leaks, overflow and signs of pooling. These signs commonly indicate a drainage issue, which can be identified by checking:

  • Roof pipes and guttering for damage, buildup and blockages
  • Restrictions to the water flow from the property to the kerb or drainage channel
  • The placement and effectiveness of drainage reserves and rubble pits
  • Obstructions of council-controlled drainage easement
  • Areas that feel or smell damp for watermarks and leaks

Land areas, such as driveways, garden beds or grassed and paved outdoor areas need to be monitored for overflow, pooling or uncontrolled runoff. These indicators of poor stormwater drainage are common in sloped areas where stormwater is drawn to the lowest point. Unfortunately, this is a natural occurrence, which can be particularly frustrating if the stormwater is coming from neighbouring properties. Things to look out for include:

  • Sloped or uneven areas and low points
  • Cracked concrete, paving and walls
  • Soil erosion patterns
  • Flooded garden beds
  • Recurring puddles and mud patches or stained or dirty areas on concrete or paving
  • Obstructed external drains that may be broken or have overgrown plants and debris

What you can do to prevent stormwater issues

Fortunately, there are various measures to manage the stormwater drainage on your property once you have evaluated the concerns. This will ensure that stormwater damage on your property is reduced and controlled, which will maintain the integrity of your property and land. This is crucial toward upholding your community responsibility of minimising your interference of neighbouring properties, the council stormwater drainage systems and the environment.

Stormwater maintenance is important now, more than ever, that the tropical monsoons and cyclones push their rains to the south. So keeping your drains flowing well is critical to preventing property damage. 

Preventative maintenance is the most effective way to ensure your stormwater drains function successfully. This is also the best way to ensure the longevity of your stormwater drainage system and minimise potential costly damage to your property and land.

Ideally, we recommend checking your stormwater drainage system before and after storms and flooding (particularly if it has been windy), during autumn when trees drop their leaves, or at minimum, thoroughly at the start and end of the summer storm season.

5 Ways to Prevent Stormwater Drainage Issues

  1. Keep drainage points clear of build-up and debris to prevent it clogging other parts of your stormwater drainage system or causing harm to our waterways
  2. Check down-pipes and gutters for any foreign objects that need to be removed (building materials, stones, tennis balls, weeds and other plant matter etc.)
  3. Try flushing your pipes with a hose to prevent, remove or identify internal build-up or blockages
  4. Once a year have your stormwater drainage system professionally water jetted to clear all debris and identify any underlying problems
  5. Consider installing gutter guards, leaf diverters or smaller filters over drainage points to prevent larger debris and foreign objects from entering your stormwater drainage systems and our waterways

What to do if there’s an issue

Due to the nature and dangers of stormwater drains, unfortunately once issues arise, there aren’t quick, simple or safe DIY fixes. There are always risks of further damaging your stormwater drainage system or making the issue worse and more costly. There are also significant risks to your safety from stumbling on roofs, to getting stuck in pipes!

We recommend when it comes to resolving your stormwater drainage issues, that you contact a professional. At Emu Plumbing we have over 75 years combined experience and everyone on our team is fully licensed and trained in all of the equipment we use.

That’s where Emu Pipe Relining & Plumbing comes in

Water jetting is the most common service we use to resolve stormwater drainage issues. Water jetting unblocks and cleans debris from pipes that might be creating an undesirable odour. Regular water jetting is also an excellent preventative maintenance measure that significantly decreases costly damages, such as those caused by the unmaintained growth of tree roots.

Once those pipes are clean, use the latest CCTV drain inspection technology to evaluate the condition of your stormwater drainage system. This enables us to identify concealed issues within your pipes, such as cracks or breaches in the system and diagnose the source or cause of the issue. From this, provide a solution to ensure they don’t cause larger and more costly problems in the future. This process is fast, effective and saves you money as we can quickly and accurately gather the information that we need to problem-solve the best repair and maintenance strategy.

If our CCTV inspections find any cracks in your system, our revolutionary pipe relining service offers technology that repairs your stormwater drainage system without excavation, trenching or downtime.

Simply put, we insert a new, incredibly strong silicate or epoxy resin lining into the affected areas of the pipe. This essentially creates a new section of pipe within your stormwater drainage system that repairs any identified cracks, leaks or breaches. It can be a small section of pipe or an inversion liner of up to 50m or more if required. We also offer a 20 year guarantee on all pipe relining workmanship and our supply partners offer a 50 year guarantee on their pipe relining products, offering you long-term peace of mind.

We pride ourselves as being a leading pipe relining team in Brisbane. We attribute this to our engagement within the industry and prioritisation of research into emerging tools and technologies. Our focus is to offer our customers the best possible solutions for their stormwater drainage problems. Plus, we are so confident in the quality of our work we offer a 100% satisfaction guarantee on all services.

Having trouble with your stormwater drains?

Give us a call today on 07 3358 3201 or get in touch online.



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  • “Well organised, efficient and competitively priced.”

    Have been using Tony Bonehill & his team from Emu Plumbing for a number of years and have no hesitation in recommending them for all types of plumbing works. I manage a large property portfolio, and I need to be able to rely on my tradespeople, and I never have to second guess using Emu Plumbing. They are well organised, efficient & competitively priced!

    Toni J
  • “Quick, knowledgeable and competitive on price.”

    I have been in this industry now for more than 25 years across a number of different venues and was introduced to Tony and his team by another friend that owns and runs a restaurant in Brisbane. For more than the last five years he has been one of our top trade contacts, and I would recommend Emu to anyone that is interested in getting the job done right the first time.

    They are always on time, and they are clean and tidy workers (which is essential in a commercial kitchen). They clean up, take photos of the work completed and are always happy to do a quick site check to see if anything else may need attention in the future. Quick, knowledgeable and competitive on price.

    Nick P, Malt Group
  • “High standard of service and prompt response.”

    I would highly recommend Emu Plumbing to any Strata Scheme looking for an outstanding Maintenance Plumber. Their expertise, high standard of service and prompt response is why I have continued to use Emu Plumbing for all our plumbing issues.

    John T, AD Body Corporate
  • “Efficient processes, quality workmanship and quick turnaround.”

    Efficient processes, quality workmanship and quick turnaround, is why we at Sikorsky Helitech, a Lockheed Martin company, choose Emu Plumbing for all our plumbing services. In the Commercial world, downtime means money, so it is very important to our company that we have trades that understand an urgent “Call to Action” like Emu Plumbing.

    Paul C, Sikorsky Helitech
  • “Emu plumbing is the market leader”

    Precision Aviation Group Australia uses Emu Plumbing for all plumbing and gas fitting requirements that arise on site.

    Tony and his team leave no stone unturned in their support of our needs. They go above and beyond to ensure that the time frames and quality of the work are to the highest level and they continue with the customer comes first attitude when the work is complete. For any commercial plumbing or gas fitting requirements, Emu plumbing is the market leader.

    Chris S, Precision Aviation
  • “The best plumbers I have worked with, they never let me down.”

    I have worked with Tony and the Emu Plumbing Team over nearly 4 years. The level of professionalism, and most importantly honesty and integrity that the Team delivers every day is outstanding. Tony is always available for advice over the phone to our Tenants and Landlords.

    I would recommend Tony and the Emu Team as the best plumbers I have worked with, and they have never let me down. Now that is something that is hard to find!

    Stephanie C
  • “Very happy to recommend Emu Plumbing”

    I have had the pleasure of using Emu Plumbing several times. On all occasions they have been very helpful, informative and prompt, with their advice and service. The work they have carried out has always been completed reliably as promised and very professionally. Very happy to recommend Emu Plumbing.

    Ian D
  • “I have no hesitation in recommending the Emu Plumbing team.”

    A huge thank you to Tony, Al and Bryce for helping us get Mrs Brown’s Bar & Kitchen up and running! You’ve been incredible, and we’re very appreciative of your efforts, which went above and beyond the norm on many occasions. We used lots of second-hand and re-purposed items during our fit-out, and nothing was straightforward – but nothing was ever a problem for the boys. I have no hesitation in recommending the Emu Plumbing team, and am glad they’re part of ours.


    Ben B, Mrs Brown’s Bar & Kitchen
  • “Fast responses, extremely polite, and honest work”

    The team at Emu plumbing never fail to impress. Tony, Niles, Eli and Joseph are all beyond excellent in their work. Fast responses, extremely polite, and honest work. They’re very thorough and take time to explain situations to make sure everyone understands what is being done and why, they hold a great attention to detail and always clean up after themselves. I can’t recommend Emu enough.

    Thank you guys!

    Airport Hacienda Motel
  • “Prompt and excellent service!”

    I moved into a new unit to find no water was flowing through the pipes. My property manager sent Eric from Emu Plumbing who fixed the matter quickly.

    Someone turned off my water supply last night as water from my unit was leaking downstairs into the foyer! Along came Eric who again fixed the problem of my laundry taps and he even left ‘who gives a crap’ toilet paper. Fantastic!!

    Prompt and excellent service from your company – Eric was polite and efficient.

    Ronda D, Property Managed by Place New Farm
  • “The whole process from the quoting and booking to the completion of the job was effortless”

    Had the guys out doing storm water pipes for my new shed. 
    Very knowledgeable guys who did a great job. The whole process from the quoting and booking to the completion of the job was effortless!! Fantastic team. Highly recommended!

    Brad S
  • “They did a very thorough, excellent job, with photographic evidence, were very reasonably priced and very professional”

    I needed to call an emergency plumber on a Saturday afternoon for issues at the office where I work in Kingsford Smith Drive in Eagle Farm. I called two local after-hours plumbers without success. Emu answered on the first ring although already busy with a job down the road. They estimated they would be finished with the current job and would be at the office by 4.30 pm which they were. They did a very thorough, excellent job, with photographic evidence, were very reasonably priced and very professional/ I would highly recommend them and use their services again without hesitation.

    Teresa S, Odyssey Gaming
  • “Will use you guys again for sure”

    Very happy with your service and the work done…  will use you guys again for sure.

    Wayne W, Equipment Finance and Leasing
  • “I would recommend”

    Efficient, reliable and friendly service. I would recommend Emu plumbing!
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    Chris A, Waterstop Solutions QLD
  • “The boys deserve some high praise”

    I just wanted to let you know what a good job your young lads did. We’re very happy with the result. The boys deserve some high praise – so efficient, thoughtful, pleasant and a work ethic to be treasured.

    Betty M
  • “Absolutely amazing and very helpful”

    We were in a situation where we needed a gas technician to come and assess if there was a gas leak at our property where a previous technician has disconnected our gas cylinder and therefore had no gas for hot showers etc. The team at Emu were absolutely amazing and very helpful when I rang them and told them about our situation. A technician was organised to come out and he managed to fix the problem.

    It’s nice to know that humanity still exists and that they helped as soon as they could, at a reasonable price too! A huge Thank You to the great team at Emu (Shakira, Nials and Tony), we will definitely recommend your business to others as well!

    ⭐ ⭐ ⭐ ⭐ ⭐

    Szandra P
  • “We really appreciate the way he went about his business before, during and especially after”

    Today we had Tyler from Emu Plumbing come out to our address in Coorparoo. He was courteous, helpful and fixed our issue without to much fuss.

    But what impressed us the most is the fact he cleaned up the mess created and went the extra yard to leave our site spotless. We really appreciate the way he went about his business before, during and especially after.

    Later that night, we had the guys from Urban Utilities to fix up the issue in the mains. They even commented on how the plumber cleaned. Thanks Tyler!

    ⭐ ⭐ ⭐ ⭐ ⭐

    Tony W

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